1 World Wholesale is a wholesale company selling strictly to the trade. We have a $100 dollar minimum order. Retail customers please click on the "LINKS" button or go to 1 World Sarongs.

COMPANY INFO / PAYMENT INFO / SHIPPING INFO / RETURNS / FEEDBACK / EMPLOYMENT OPPS.

Need help? Have a question? What can we help you with? Call us toll free at 1-866-472-7664 or you can E-mail us at:

CustomerService@1WorldWholesale.com. We will usually respond within 24 hours. Oftentimes, we are sitting in front of our computer and will respond right away. On this page find information about "Who What Where When How and Why", details on order processing, payment methods, billing information, return policy, shipping information, contact information, fabric care and more.

>Who?

We are a group of dedicated individuals with a special purpose. Our purpose is to support our customers by helping them bring joy and happiness to as many people as possible by offering unique and beautiful items with great quality and great prices. Our extensive experience, combined skills, dedication and commitment to customer satisfaction enables us to fulfill our purpose from start to finish. From sourcing designing great items, answering the phones everyday, all the way to packaging and shipping your orders, we take pride in everything we do.

>What we offer?

Sarongs, sarongs, sarongs and sarongs...did we mention sarongs? We also have beautiful clothing, awesome beads, sparkling jewelry, one of a kind folk art and much more!!!

>What are our Worldwide Logistics / Cargo / and Shipping capabilities?

1 World Wholesale is a U.S. / Indonesia based company started by an American (Terry) with the vision of bringing beautiful and unique products to America. That was in 2000, since then we've grown and now have offices in California and Bali. Due to our success, our organization is able to ship worldwide from our warehouse in the U.S. or from our warehouse in Indonesia to locations such as Canada, Bahamas, Hawaii, Barbados, Bermuda, Puerto Rico, Virgin Islands, Mexico, England, Ireland, Scotland, Germany, France, Sweden, Norway, Austria, Greece, Belgium, Italy, Spain, Bulgaria, Poland, Brazil, Peru, Chile, Belize, Japan, Taiwan, Singapore, Malaysia, Cayman Islands and even Alaska! Customers who have larger orders with advanced production time and would like to receive there orders directly from our warehouse in Bali (thus saving on shipping and markup from the U.S.) have the option of shipping Sea Cargo (least cost) or Air Cargo (fastest delivery) directly to your country. We source and deliver to your business a wide array of products that are found in Indonesia. Acting as your agents, we oversee manufacturing, quality checking, private labeling, and delivery with great prices and your specifications. We alleviate your worry of dealing with unknown people and products and the risk of dealing with a people you don't know, plus the possibility of getting ripped off or production delays and quality issues etc. We specialize in sarongs as you already know but have the ability to source and oversee production of clothing, jewelry, folk art, foot wear, accessories and much more. We’ve been dealing with manufactures from Bali for many years now. Our experience with local suppliers and knowledge of how to do business in Indonesia has allowed us to successfully bring to the market products that are unique, beautiful and top quality. So if you need a dependable, trust worthy, manufacturer / agent to bring in large quantities for your business, delivered to your country we can do this with you. Contact us for more information.

>Why?

We are driven by our customers. When we hear, "1 World Wholesale is the best!", it's a wonderful sense of fulfillment for us. We take pride in bringing joy to our customers and earning an honest clean living at the same time. Oh yeah, it's also fun; we work with beautiful products and great people.

>Our mission?

To provide an easy way to get great products for your business at great prices. Products your customers will love and continue to buy from you over and over again. Items which are beautiful, unique, handmade and colorful.

>Our philosophy?

We believe Gandhi said it best when he stated:

"A customer is the most important visitor on our premises. They are not dependent on us. We are dependent on them. They are not an interruption on our work. They are the purpose of it. They are not an outsider in our business. They are a part of it. We are not doing them a favor by serving them. They are doing us a favor by giving us an opportunity to do so."- Mahatma Gandhi

>Help 1 World help?

We are donating 10% of all profits to the Red Cross. This means when you place on order with 1 World Wholesale we will donate 10% percent of the profits to the people who need it most. We will continue this pledge indefinitely.

>What does all this mean?

A real company, offering real products, providing a stress free shopping experience, with a goal of delivering beautiful items to your home or business.

Thanks and please enjoy your visit to our web store.

>Contact us:

>Phone: U.S. call toll free at (866) 472-7664

International: (714) 842-7999

>Mail:

1 World Wholesale
11801 CARDINAL CIRCLE
GARDEN GROVE, CA 92843

>E-mail:

CustomerService@1WorldWholesale.com.

 

"Guidelines"


 

>Order Processing:

We currently have a $100 dollar minimum order.

Orders are in U.S. currency and are completely secure. After you've filled out our online order form and we have received it, we then check for product availability, confirm payment, assemble your order, package it, prepare it for shipment and finally get it out the door to you.

>Payment Methods:

1WorldWholesale.com accepts credit cards, debit/check cards including Visa, MasterCard, Discover, American Express, JCB, Diners Club, Optima, Purchase Orders PayPal, , and Money Orders. Sorry, no Personal Checks. It may take up to five business days to verify funds for money orders. Orders are processed when funds are verified. To pay by credit card simply enter your credit card information in the “Method of Payment” section of the order form. All transactions are secure and encrypted (scrambled and coded). If you feel more comfortable ordering over the phone give us a call toll free at 1-866-472-7664. Send PayPal payments to CustomerService@1WorldWholesale.com International orders MAY require a minimum order of $25.00 dollars and in some cases payment may need to be made in advance. Late payments will accrue at 5% interest APR. We reserve the right to accept or deny any order based upon our sole discretion.

>Billing Information:

Credit card customers will be billed upon shipping of order. All credit cards are deleted upon completion of transaction and are not held on record. Fraud and abuse of credit cards will be reported fully to the appropriate government and private agencies.

>Product Availability:

Most products on this site are available, however occasionally we'll run out of a given product in which case we'll contact you either via e-mail or phone. If the product is only temporarily out-of-stock we'll give you the option of putting the order on back-order.

>Shipping Information:

IN A HURRY...CALL US FREE AT 1-866-472-7664!

Orders usually ship same business day if sent by 12:00 P.M. P.S.T. via USPS and UPS. Normal deliveries can take between 3-10 business days to reach your location. The average delivery is about 5 business days.

Shipping and handling will be added to your order at time of shipment and is based upon actual weight and location and method of shipping. Please contact us if you require additional information.

We ship the most economical way to ensure low cost and fast delivery to our customers. Insurance is added to all U.S. domestic orders unless you request in writing that you would like to decline insurance. International shipping charges will be added at time of shipping and are based upon country and weight. 1 World Wholesale is not responsible for lost, damaged, late, or customs related issues. We ship to P.O./APO boxes via U.S. Postal Service. Multiple ship to addresses are available. We also ship to customers in AK, HI, PR and VI using U.S. Postal Service.

Some exceptions and restrictions apply to items such as oversized paintings, sculptures, special orders, and other exceptions. International orders please send e-mail for rates and delivery times to CustomerService@1WorldWholesale.com.

International orders can take between 1-8 weeks for delivery depending on location, method of delivery and current world events. 1 World Wholesale reserves the right to reject any order. 1 World Wholesale is not responsible for any expenses including but not limited to customs, taxes, duties, losses, thefts or damages. International orders do not include insurance. Please let us know if you would like to add insurance. ***Special offers, discounts, coupons etc. cannot be combined unless otherwise noted.

*Free Shipping offer is valid for continental U.S. orders only.

*Phone orders may have a $5.00 service charge added (we love to talk to you, so please call and ask us questions, but we want you to place your orders online because the online inventory stock system is built into the website and it's more accurate and efficient to receive your order directly from your input on the computer). For those of you who still want to place your order by phone there may be a $5.00 service charge.

*A $10 service charge may be added to orders that don't meet our minimum order requirement of $100.

>Returns:

100% satisfaction guarantee!!!

We are happy to accept your return for full refund or exchange*. Please include your order number and why you are returning the product. We credit for merchandise only (shipping charges are excluded) and a 10-20% re-stocking fee may apply. Returned products must be received within 90 calendar days. ***All sales are final on close-outs or sales items or special orders and are not returnable. Please send returned products by standard U.S. mail with Delivery Confirmation to:

1 World Wholesale
Attention: Returns
11801 CARDINAL CIRCLE
GARDEN GROVE, CA 92843 U.S.A.

Products must be received in "New" condition within 90 days after date of delivery in order to qualify for our return policy. ***Free offers, special discounts, coupons etc. cannot be combined unless otherwise noted. Contact us for more information at CustomerService@1WorldWholesale.com.

>Affiliate Program:

Please send email to us for more information at: CustomerService@1WorldWholesale.com

>Questions & Comments:

How may we help you? If you have questions or comments about any product or service on this site or anything else send us an e-mail at CustomerService@1WorldWholesale.com. We're always interested to hear what our customers have to say and we welcome the opportunity to serve you.

Customer service is available Monday thru Friday sometimes Saturday from 9:00 A.M. to 5:00 P.M. Pacific Standard Time (PST). The average response to emails and voice mails is less than 24 hours. If you prefer, please leave a voice message and we will get back to you as soon as possible. Please note that Pacific Standard Time (PST) or California time is 3 hours behind Eastern Standard Time (EST) or New York time.

Please send us your feedback, we would love to hear from you.

>Employment Opportunities:

Please contact us if you are interested in working with us. We are always looking for creative, hard-working, responsible individuals to join our team.

>Terms and Conditions for Resale / Retail / Distributor / Drop Shipper Restrictions:

1 World Sarongs / 1 World Fashions / 1 World Wholesale and all other brands owned by the "Company" reserve the right to refuse any order. Online sales of 1 World Sarongs / 1 World Fashions / 1 World Wholesale or other brands and owned by the "Company" are strictly prohibited without written permission from the "Company". This includes Amazon, Ebay and other third party platforms. Please write to us if you are interested in reselling any of our products on the internet other than your own website. Please note that by placing an order with our company you are agreeing to these terms and conditions. If you have any questions please contact us.

Quick note about our products:

***Please allow for differences & variations in size, shape and color. All items are "one of a kind" and hand made. We don't use robots or computer guided lasers. These are real products, handmade by real people. Thanks for understanding and we hope you enjoy all of your purchases here at 1 World Wholesale.

 

 



CustomerService@1WorldWholesale.com